We want to hear from you.

creationsbyshasha@gmail.com
(301) 885-9120

Lanham, MD 20706

FAQs

What makes your denim creations different?

Our denim is crafted with a focus on quality, sustainability, and fit. Each piece is thoughtfully designed to suit real bodies and everyday life.

Where is your business based?

We’re proudly based in Bowie, MD. All products are designed locally, and we ship to customers around the world.

What types of denim clothing do you sell?

We sell a curated selection of denim apparel including:  Denim jackets and shirts, Miniskirts and skirts, Overalls and jumpsuits.
New styles are added seasonally.

What sizes do you offer?

We currently offer sizes from XS to 2XL, depending on the style.

How do I place an order?

Simply browse our website, choose your size and color, and click “Add to Cart.” Once ready, head to checkout and follow the steps to complete your purchase.

Can I modify or cancel my order after placing it?

If your order hasn’t been shipped, we may be able to make changes. Please contact us within 6 hours of ordering for the best chance to update or cancel.

How long will my order take to arrive?

Orders are usually processed within 1–3 business days. Some customized orders may take up to 7 days to process.

   •   Domestic delivery: 3–7 business days

   •   International delivery: 7–14 business days

You’ll receive a tracking number once your order ships.

What if I received a damaged or incorrect item?

We sincerely apologize for any inconvenience. Please contact us immediately with photos, and we’ll send you a replacement or refund at no extra cost.

What if the item doesn’t fit?

No worries! We offer easy returns and one free exchange per order. Just contact us within 14 days of delivery.

What payment methods do you accept?

Credit/Debit cards (Visa, MasterCard, AMEX),  PayPal, Apple Pay & Google Pay, Zelle

All transactions are processed securely.

Do you offer gift cards?

Yes, we offer physical and digital gift cards in various amounts. They are delivered via email/mail and can be used on any product in our store.

What is your return policy?

We accept returns within 14 days of delivery. Items must be unworn, unwashed, and with original tags. Customers are responsible for return shipping unless the item is defective.

How can I contact you?

You can reach us at:

Email: creationsbyshasha@gmail.com
Instagram DM: @creationsbyshasha
Contact Form: Available on our website under “Contact”

We respond within 24–48 business hours.

How should I care for my denim clothing?

To extend the life of your denim: Wash inside out in cold water, Use a mild detergent, Avoid bleach and harsh chemicals, Air dry when possible

We also recommend washing denim as little as needed to preserve color and texture.

Can I use a discount code?

Yes! Enter your code at checkout. Only one discount can be applied per order unless otherwise noted.

Where do you ship?

We ship worldwide! Domestic and international shipping options are available at checkout.

How do I return an item?

Email us at creationsbyshasha@gmail.com with your order number and reason for return. We’ll send you return instructions.